
Mr. DePree also expects a "tremendous social change" in all workplaces.  "When
I first started working 40 years ago, a factory supervisor was focused on the
product.  Today it is drastically different, because of the social milieu.
It isn't unusual for a worker to arrive on his shift and have some family
problem that he doesn't know how to resolve.  The example I like to use is a
guy who comes in and says 'this isn't going to be a good day for me, my son
is in jail on a drunk-driving charge and I don't know how to raise bail.'
What that means is that if the supervisor wants productivity, he has to know
how to raise bail."
-- Max DePree, chairman and CEO of Herman Miller Inc., "Herman Miller's 
   Secrets of Corporate Creativity", The Wall Street Journal, May 3, 1988
